What Happens When Someone Dies

A Step By Step Guide

By Richard Rosin | May 2, 2026

So.


It’s 3:00 in the morning, and your device is waking you up.

It’s the institution where your loved one is, calling to let you know that they have just died.

While it may not have been a surprise that this call was coming, it’s still a shock to hear the words that mean life as you knew it with this person has changed forever.


Now what?


There are many questions that need answers.

One important question often comes even before a death occurs.

Most Winnipeg nursing homes ask for your chosen funeral company when your loved one becomes a resident, keeping this information on file to avoid difficult questions during stressful moments. Hospitals may address this later, so it's best to have a plan in advance.


Today's focus is on what support and guidance to expect from a funeral company, not on choosing one.

This guide refers to Manitoba rules and our company's process, which are similar to those of most funeral companies. Relevant forms are on our website under the Resources tab.


Once notified by the family or institution, the funeral home arranges to transfer your loved one into their care.

The funeral home will contact the family to arrange a time to meet and discuss the plans.


Funeral companies follow standard procedures: gathering information, registering the death, and discussing arrangements.

Vital statistics needed include the full legal name, address, SIN, marital status, parents' names, and occupation. The form is available under Resources on our website.

Remember, retired is not an occupation; use the longest job held and where it was done. For example, a diesel mechanic at CN or a self-employed Marketing Consultant.


With this information, we are able to prepare several documents:

 - Canada Pension Death Benefit and Survivor’s (if the spouse is living) applications
- Provincial Death Certificate Application
 - Provincial Burial Permit
- Funeral Director’s Declar
ation of Death


And several others, depending on the situation.


Discussions include disposition (green burial or cremation), funeral or memorial plans, and setting dates, times, and places for events.


From this, a number of questions result, and plans are set into motion to prepare for the service:

- Type of shroud, clothing, casket or urn

- Cemetery and venue location

- Obituary

- Catering, flowers, and printing of bulletins or memorial cards

- Honourariums for clergy, soloist or other participants

- Livestreaming the event or Video tributes

- Schedule a family meeting with the clergy or celebrant.

 

When the services are concluded, final invoicing is prepared and given to the family. If a provincial death certificate has been ordered, it is usually sent from Vital Statistics within 2 to 3 weeks.


As I come to the end of this post, I re-read it several times to see if I’d missed anything. While many details could be written to account for specific circumstances, these are the basics that cover typical arrangements.


Curious about how to begin? It all starts with a phone call or email to us, and we’ll guide and support you with your end-of-life plans.



Call us at 204-219-1126 or email richard@richardrosin.ca

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